Didnt even know there was such a thing as a BIOS untill this problem so Im hoping this will be obvious to someone. Im not a tech person really so im all at sea! Everything up to now has had clear instructions to follow. Its not expensive to replace though if necessary. Also I think the drive itself its okay since it spins up. The laptop came with windows 10 so its not like I upgraded as seems to be the cause of most peoples issue. Physically remove the drive and restart. All driver updates including a third party driver finder Unistall SATA controller under IDE ATA/ATAPI tab in device manager and restart The drive opens fine and an inserted disk spins up but nothing happens. Its still listed in BIOS as a boot device (though just says cd/dvd drive without make or model or anything) It's also not in the list of SATA devices though maybe it never was. Note Some recent versions of Windows may use a different arrangement of tabs in the disk properties dialog box.
In the lower section of the Disk Management window, right-click the label of the device, and then select Properties. Im all out of options, hope someone can help! Hopefully you can see the laptop details as I just entered them when signing up, if not just ask.ĬD DVD drive has diappeared from explorer and device manager. Right-click Start, then select Disk Management.
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